Category/News

Dialer software
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Ambreen Sajjad


Dialer Software: Changing the ...

There are lots of benefits of call center dialers as they can help achieve accuracy precision and speed dial the process in seconds There are multiple dialer types used in call center world auto diale...

24th Sep 2019

auto dialer
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Ambreen Sajjad


How to Increase Sales Calls Us...

A sales agent often has to manually check out the contact information of his customer by using some heavy hard copies using extensive spreadsheets The sales representative also required to consider di...

24th Sep 2019

auto dialer and predictive dialer
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Ambreen Sajjad


Difference between Auto Dialer...

Call center business industry has changed For increased sales and conversions call center owners and agents must be armed with some best acceleration tools To fill the gap auto dialer and predictive d...

24th Sep 2019

AI powered customer services
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Ambreen Sajjad


5 Reasons Why AI-powered Custo...

Key Points By 2021 almost 80 of the customer interactions will NOT be handled by live agents Today 5 of the time is devoted to manual research but in the future the customer interactions will get fast...

24th Sep 2019

voice broadcasting solution
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Ambreen Sajjad


All You Need to Know about Aut...

Voice broadcasting is the best technique used in mass communication that helps deliver a message to the massive audience in seconds The technique was begun in the 1990s And since then it is broadcasti...

24th Sep 2019

Phone survey
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Ambreen Sajjad


How to Setup a Phone Survey wi...

Auto dialer software has a lot of amazing features that enhance the productivity of the call center in a unique way Among those features auto dialer has a phone survey feature which is used for pollin...

24th Sep 2019